Privacy Policy

Introduction

777jy ("we", "us", "our") operates as Bangladesh's trusted online casino and sports betting platform, serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh. We are committed to safeguarding the privacy and personal data of every individual who visits or registers on our platform. This Privacy Policy sets out the types of personal data we collect, the lawful bases on which we process it, how we store and protect it, the circumstances in which we may share it, and the rights you hold in relation to your information.

By accessing and using the 777jy platform — whether through our website or any associated service — you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy should be read alongside our Terms and Conditions, which govern the broader contractual relationship between 777jy and its registered players.

Information We Collect

We collect several categories of personal information depending on how you interact with our platform. The categories below outline what we gather and why each type is necessary for our service to function properly and securely.

Account & Identity Information

• Full name, date of birth, and gender (required for age verification — players must be 21 years or older)
• Email address and mobile phone number used for account registration and communication
• Username, encrypted password, and security question/answer for account authentication
• Government-issued ID documents (e.g. National ID card, passport) submitted for KYC verification purposes

Financial & Transaction Information

• Deposit and withdrawal transaction history, including amounts and timestamps
• Payment method details such as bKash account numbers, Nagad wallet IDs, Rocket mobile banking details, or bank account identifiers for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank
• Bonus redemption records, wagering activity logs, and responsible gaming limit settings you have applied

Technical & Usage Information

• IP address, device type, browser version, and operating system recorded when you access our platform
• Session logs, page views, feature interactions, and click-path data used to improve platform performance
• Cookie identifiers and analytics tracking tokens as described in our Cookies section below

How We Use Your Information

777jy uses the personal information it collects strictly for the following operational and compliance purposes. We do not sell your data to third-party marketing companies or use it for any purpose beyond what is described below.

• To create, verify, and maintain your 777jy account, including age verification (21+ only) and KYC compliance checks
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard in Bangladeshi Taka (৳)
• To deliver and personalise your gaming experience including cricket betting, live casino, and slots
• To communicate account updates, security alerts, promotional offers, and responsible gaming notifications via email or SMS
• To prevent, detect, and investigate fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct
• To comply with applicable regulatory requirements, respond to lawful requests from authorities, and maintain audit records as required by law

Sharing Your Information

777jy does not sell, rent, or trade your personal data. We share data with third parties only in the limited and specific circumstances listed below, and only to the extent necessary to fulfil those purposes.

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to process financial transactions — they receive only the transaction data needed to complete the payment
• Identity verification and KYC partners who assist in confirming that players meet the 21+ age requirement and are not on any exclusion lists
• Game and software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) who may receive session and game-log data for service delivery and fair-play compliance
• Regulatory bodies and law enforcement agencies when we are required by applicable law, court order, or governmental authority to disclose information

Any third party that receives your data is contractually required to maintain the confidentiality of that data and to use it solely for the purpose for which it was shared. We do not permit our service providers to use your personal data for their own independent marketing purposes.

Cookies & Tracking Technologies

777jy uses cookies and similar tracking technologies to provide core platform functionality, remember your session preferences, and understand how users navigate our site. Cookies are small text files stored on your device. We use three main categories of cookies:

• Essential cookies — strictly necessary for platform login, session security, and core account functionality; these cannot be disabled without breaking the service
• Functional cookies — used to remember your language preference, display settings, and responsible gaming limit configurations between sessions
• Analytics cookies — aggregate, anonymised data that helps us understand which pages and features are most popular, enabling us to improve the user experience for all players

You can manage your cookie preferences through your browser settings. Disabling essential cookies will impair the functionality of your 777jy account. Continued use of the platform following your initial visit constitutes consent to our use of functional and analytics cookies as described above.

Data Security

777jy employs industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our platform, encrypted storage of sensitive account credentials, two-factor authentication options for player accounts, regular security audits and penetration testing, and strict internal access controls that limit which staff members can view sensitive player data.

While we take every reasonable precaution to protect your data, no method of electronic storage or internet transmission can be guaranteed to be 100% secure. In the event of a data breach that is likely to affect your rights or freedoms, 777jy will notify you without undue delay in accordance with applicable notification requirements. We encourage you to use a strong, unique password for your account and to enable two-factor authentication where available.

Data Retention

777jy retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required to meet our legal and regulatory obligations. In practice, this means that active account holders' data is retained for the duration of the account relationship plus a minimum of five (5) years following account closure, in line with standard anti-money-laundering record-keeping requirements applicable in the region.

Marketing and communication preferences data is retained until you withdraw consent or request erasure, at which point it is deleted from our active systems within thirty (30) days. Technical log data (IP addresses, session logs) is retained for up to twelve (12) months for fraud prevention and system security purposes, after which it is anonymised or deleted. Financial transaction records may be retained longer where required by applicable law.

Your Rights

As a registered player on 777jy, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at the email address provided in the Contact Us section below. We will respond to all verified requests within a reasonable timeframe, typically within thirty (30) days.

• Right of access — you may request a copy of all personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete personal data
• Right to erasure — in certain circumstances you may request that we delete your personal data, subject to our legal retention obligations
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time
• Right to data portability — you may request that we provide your data in a structured, machine-readable format where technically feasible

Please note that certain rights may be limited where we are required to retain data for regulatory or fraud-prevention purposes. We will always explain the specific reason if we are unable to fulfil a request. Your rights are important to us and we take every request seriously.

Third-Party Links

The 777jy platform may occasionally reference or link to third-party services such as payment gateways or game providers. These third-party services have their own independent privacy policies, and 777jy assumes no responsibility or liability for their content or privacy practices. We recommend reviewing the privacy policy of any third-party service before providing your personal information to that service. Our Privacy Policy applies solely to data collected directly through the 777jy platform.

Children's Privacy

777jy is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data or has registered an account, we will take immediate steps to delete that information and close the account. If you are a parent or guardian and believe that a minor has accessed our platform, please contact us immediately at [email protected] so that we can take appropriate action.

Changes to This Policy

777jy reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, industry practice, or our internal data processing activities. When we make material changes to this policy, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect. The updated policy will carry a revised "Last updated" date at the top. Your continued use of the 777jy platform after the effective date of any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data 777jy holds about you, please do not hesitate to reach out to our dedicated privacy support team. We are available seven days a week and will respond to all enquiries within two (2) business days. Our team members are available in both English and Bengali to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email: [email protected]